Maintenance planning is an essential part of any installation company that has a Technical Assistance Service . But, if they don’t have software to help them with the task, it is practically impossible for them to reach a sufficient level of efficiency to cope with large volumes of work.
Therefore, in today’s article we want to tell you about the importance of ERP programs to carry out this task.
What are the benefits of having an ERP for installers?
These types of programs are especially important for installation and service companies during after-sales service. Specifically, they offer the following advantages:
- They streamline the company’s billing system and avoid accounting mistakes.
- They make it possible to reduce the waiting times in which workers are without performing tasks while waiting for a new order to arrive.
- They facilitate the distribution of work for technical staff by centralizing notices.
- Provides workers with a large dose of autonomy when going to do the installations on their own.
- They significantly reduce the need for administrative staff .
- The management of unforeseen events that may arise becomes much easier, which translates into better customer service.
- They allow you to know at all times what each operator has done in each of their working days.
Key features
You already know the benefits that the implementation of an ERP Software solutions in Dubai companies can bring to your maintenance company. But how exactly do you do it? Through a series of tools specifically designed for the day to day of this type of business:
- Management. ERPs put at your disposal tools to calculate profitable budgets in a few minutes. They also serve to know the purchases you have made and the ones you need to make to provide material to your workers and offer a good service. This will also help you to know the real and exact costs of the activity you carry out.
- Financial control. Something basic to guarantee the viability of your business. These programs are specifically designed to manage financial and cash flows. Streamlining collections.
- Coordination of workers. According to the type of notice and the characteristics of the installation. In addition, they provide maximum autonomy to the employee.
- After-sales service. Do not doubt that an ERP will help you offer a better service to your customers. The automation and mobile treatment of notices is key to this.
In short, the implementation of a tool of this type is an investment that pays off quickly. In fact, as soon as your workers start using it, you will see how the efficiency and profitability of your business focused on maintenance planning begins to grow.
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